Privacy Policy
The Gibside Hotel has created this privacy statement in order to demonstrate our deep commitment to the privacy of our site visitors, customers and guests. As a company, we strictly adhere to all industry guidelines and we continually review our policy and procedures to ensure the safety and protection of our visitor and customer information. The Gibside Hotel has fulfilled the requirements of the 1998 Data Protection Act.

There follows an explanation of our commitment to protecting the privacy of Internet Users.

Information Collection and Use
The Gibside Hotel is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from those which are disclosed in this statement. The Gibside Hotel collects information from our users at several different points on our website:

Forms
We request information from the user on our feedback and mailing list forms. Here a visitor must provide contact information (such as their email address). This information is only used to contact the visitor if a contact is requested in the form.

Cookies
A cookie is a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site.  Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files
We use IP addresses to analyse trends, administer the site, track site use, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links
This web site contains links to other sites. Please be aware that we at The Gibside Hotel are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by sites within our hotel group.

Security
This website takes every precaution to protect our users information. When users submit sensitive information via the website, the information is protected both online and off-line. All of our user information, not just the sensitive information, is restricted in our offices. Only employees who need the information to perform a specific job (for example a customer service representative) are granted access to personally identifiable information.
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For more information on our hotel please download our brochure.
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Please visit our sister hotel website, The Beamish Park Hotel

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